Contact
Help with questions about your player account, payments and bonus offers.
7Melons customer support
Phone
031 539 17 71Available from 09:00 to 21:00.
Casino postal address
Grand Casino Kursaal Bern AG7MelonsKornhausstrasse 33000 Bern 22SwitzerlandWritten enquiries
A contact form is available in the casino help section for written enquiries.
For technical issues, it helps customer support if you include the exact error message, the time of the issue and details about your device and browser. Do not include passwords or full card details in a support request.
Help with gambling problems
Independent support services also help family members and others affected by problematic gambling. Anonymous and confidential advice is available.