Use your login details to sign in to your 7Melons player account – on desktop, in your mobile browser or in our app. Forgotten your password? You can set a new one using your registered email address.
One personal account per player. Aged 18 or over, resident in Switzerland and not subject to an active gambling block.You use the same personal login details on your smartphone. You do not need a second account for the app.
Open the casino login and enter your login details. Passwords are case-sensitive.
Use your account yourself and do not share your login details with anyone else. One player account is permitted per person.
Use «Forgotten password?» in the login window to reset your password. You need the email address you registered with.
After your request, we send you an email with a reset link.
Use the link in the email to set a new password. You can then sign in with it.
If the email has not arrived in your inbox, check your spam or junk folder. If it is not there either, our support team can help.
You can register with us if you are at least 18 years old, live in Switzerland and are not subject to a gambling block. One player account is permitted per person.
During registration, you enter your personal details and create your login details.
After successful registration, your account is initially provisional. Your account must be successfully verified before your first withdrawal.
Submit a valid official ID document. If we cannot confirm your address by other means, we also require proof of address.
You may already have an account with us. Our support team can help you check. Any additional account will be closed.
While your account is provisional, you can deposit a maximum of CHF 1,000 in total. Withdrawals are not yet possible. If verification is not completed successfully, your account will be blocked after 30 days.
You can still complete verification afterwards. The account remains blocked until the check has been completed successfully.
We have checked your identity and residence. The restrictions on the provisional account no longer apply. No bonus may remain active when you make a withdrawal. If you cancel a bonus, you lose its bonus credit and any wagering progress already made.
After successful verification, you receive 100 Free Spins on Tornado Power: Hold And Win once. You must have email communications enabled. The spins are valid for 7 days.
We need a valid official ID document to verify your identity. All details must be clearly legible.
If we cannot confirm your address by other means, we require proof of address. This can be an electricity, mobile phone or internet bill, or the top section of a bank statement.
Each file may be no larger than 5 MB. All details must be clearly legible; blurred or cropped images and photos with glare can delay verification.
A typo or an old saved password can prevent you from signing in. Use «Forgotten password?» to set a new one. Too many failed attempts can block your account; our support team can then help.
Pending verification, missing documents or an expired ID can lead to a block. If we need documents from you, we send you an email. An active gambling block prevents participation.
Messages can end up in your spam or junk folder. If a password email is still missing or you no longer have access to your registered email address, our support team can help.
If login still does not work with the correct details, our support team can help. The error message, time of the issue and details about your device and browser can help us narrow down the cause.
You can reach our support team through the casino help section. We can help with access and account questions. You do not need to tell us your password.
In your mobile browser and in our app, you use the same login details as on desktop. You do not need to register again.
Your account stays the same – including your games, bonuses and balance.
Open the casino login and enter your personal login details. On a smartphone, you can use your mobile browser or our app.
Use «Forgotten password?» in the login window and enter your registered email address. We send you a link that lets you set a new password.
The message may be in your spam or junk folder. If it is not there either, or you no longer have access to your registered email address, our support team can help through the casino help section.
No. You use your existing player account and the same login details. A second account is not permitted.
Your provisional account is blocked. You can still complete verification afterwards; it remains blocked until the check has been completed successfully.
No. Your account must be successfully verified before you can make withdrawals. While it is provisional, you can deposit a maximum of CHF 1,000 in total.
Our support team can check whether you already have an account with us. Only one player account is permitted per person; any additional account that is opened will be closed.
Repeated attempts with incorrect login details can trigger a block. Our support team can help you restore access to your account.
A valid official ID document and, if your address cannot be confirmed by other means, proof of address no more than three months old. The files must be clearly legible and no larger than 5 MB each.
Your games and bonus offers are available after you sign in to the casino.